Enhancing Character Education through Total Quality Management: An Empirical Study in the Faculty of Education


  • Ari Suandi Sekolah Tiggi Ilmu Tarbiyah (STIT) Sibawaihi Mutawalli Jerowaru Lombok Timur, Indonesia




Total Quality Management, Character Education, Quality Learning Management, Educator Involvement, Educational Standards


This research explores the application of Total Quality Management (TQM) in enhancing character learning, specifically emphasizing religious and nationalist characters, at the MA Mu’allimin Nahdlatul Wathan Pancor, East Lombok. The study employed a qualitative descriptive field research approach, examining the comprehensive facets of education, including learning inputs, processes, outputs, and outcomes. Findings revealed the significant role of TQM in fostering high-quality education that meets academic and non-academic standards, involving systematic planning, active educator involvement, and proper infrastructure. This approach also manifested in subjects like moral theology, Pancasila, and Civic Education, instilling religious and nationalist characters alongside values such as integrity, independence, and cooperation. Notably, educators' competence emerged as pivotal to the success of this learning process. These implications extend beyond traditional TQM applications, suggesting its potential for broader usage in diverse education fields. It is further stressed that a comprehensive approach involving meticulous planning, extensive training, and active educator involvement is crucial to achieving quality education outcomes.


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