ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) PADA PARAMEDIS
DOI:
https://doi.org/10.14421/jpsi.v7i1.1627Keywords:
organizational citizenship behavior, paramedisAbstract
Abstract. Organization needs high quality employees who are willing to work outside their main tasks to support organizational performance. This willingness is known as organizational citizenship behavior (OCB) that may influenced by supportive leadership style, perceptions of organizational culture and intrinsic job satisfaction. This study aimed to explore the effect of supportive leadership style, perceptions of organizational culture and intrinsic job satisfaction on OCB. Subjects involved in this study were 68 paramedics of a private hospital in Special Region of Yogyakarta. Data were collected using three scales, and then analyzed with multiple regression. Results show that supportive leadership style, perception of organizational culture and intrinsic job satisfaction significantly predict OCB among paramedics. Perception of organizational culture have the biggest contribution in predicting OCB, followed by intrinsic job satisfaction and supportive leadership style. Improving supportive leadership styles, perceptions of organizational culture and intrinsic job satisfaction will increase the OCB of the employees.
Keywords: organizational citizenship behavior, paramedics
Abstrak. Sebuah organisasi perlu memiliki pegawai yang berkualitas dan bersedia bekerja di luar tugas utamanya untuk mendukung kinerja. Kesediaan ini disebut dengan organizational citizenship behavior (OCB) yang dapat dipengaruhi oleh gaya kepemimpinan suportif, persepsi budaya organisasi dan kepuasan kerja intrinsik. Penelitian ini bertujuan untuk mengeksplorasi pengaruh gaya kepemimpinan suportif, persepsi budaya organisasi dan kepuasan kerja intrinsik terhadap OCB. Sebanyak 68 orang tenaga paramedik sebuah rumah sakit berpartisipasi dalam penelitian ini. Pengumpulan data menggunakan skala organizational citizenship behavior, skala gaya kepemimpinan suportif, skala persepsi budaya organisasi dan skala kepuasan kerja intrinsik. Analisis regresi berganda digunakan dalam proses analisis data. Hasil penelitian menunjukkan bahwa gaya kepemimpinan, persepsi budaya organisai dan kepuasan kerja intrinsik secara signifikan mampu memprediksi OCB. Persepsi terhadap budaya organisasi memiliki sumbangan efektif terbesar, diikuti oleh kepuasan kerja intrinsik dan gaya kepemimpinan suportif. Dengan meningkatkan gaya kepemimpinan suportif, persepsi terhadap budaya organisasi dan kepuasan kerja intinsik maka akan diikuti peningkatan OCB.
Kata Kunci: organizational citizenship behavior, paramedis
Downloads
References
Azwar, S. (2009). Reliabilitas dan validitas. Yogyakarta: Pustaka Pelajar.
Gunawan, R. (2016). Pengaruh kepemimpinan transformasional terhadap
OCB pada PT First Marchinery Tradeco cabang Surabaya. Agora. 4, 60-66.
Husodo, Y. R. P. (2018). Pengaruh budaya organisasi terhadap organizational citizenship behavior (OCB) dengan kepuasan kerja sebagai variabel intervening pada PT Jatim Indo Lestari. Agora. 6, 1-8.
Kusumajati, D. A. (2014). Organizational citizenship behavior (OCB) karyawan pada perusahaan X. Jurnal Humaniora, 5(1), 62-70.
Munandar, A.S. (2008). Psikologi industri dan organisasi. Jakarta: UI-Press.
Organ, D. W., Podsakoff, P. M., MacKenzie, S. B. (2006). Organizational citizenship behavior. California: Thousand oaks.
Pusat Pelatihan Rumah sakit, (2014). Peran SDM Dalam Meningkatkan Mutu Pelayanan Rumah Sakit. Di Unduh dari http://pusatpelatihan.com/2014/11/06/peran-sdm-dalam meningkatkan-mutu-pelayanan-rumah-sakit/. 27 September 2018.
Putri, E. S. (2013). Pengaruh kepuasan kerja intrinsik dan kepuasan kerja ekstrinsik terhadap organizational citizenship behavior pada karyawan .
Skripsi, Fakultas Pendidikan Psikologi. Universitas Negeri Malang.
Priansa, J.D. (2014). Perencanaan dan pengembangan sumber daya manusia. Bandung : Alfabeta.
Riggio, R.E. (2009). Introduction to industrial / organization psychology. University Of California: Irvine.
Robbins, S. P. & Judge, T. A. (2015). Perilaku organisasi. Jakarta: Salemba Empat.
Sulistyowati, F. (2014). Hubungan antara budaya organisasi dengan OCB pada pegawai Dinas Pendidikan kota Cilegon. Skripsi. Fakultas Psikologi.
Universitas Muhammadiyah, Surakarta.
Waspodo, A. A., Ristiani, R., Handaru, A. W. (2014). Pengaruh gaya kepemimpinan dan komitmen organisasional terhadap organizational citizenship behavior (OCB) di biro administrasi umum dan keuangan universitas negeri Jakarta. Jurnal riset manajemen sains Indonesia (JRMSI), 5 (2), 222-242.
Zeinabadi, H. (2010). Job satisfaction and organizaational commitment as antecedents of teachers. Procedia social and Behavioral sciences, 5, 998-1003
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
.png)
