Ejournal Home
SearchPengembangan Model Layanan Psikologis Terintegrasi bagi Mahasiswa di Perguruan Tinggi Keagamaan Islam Negeri (PTKIN): Dinamika Pencarian Bantuan dan Respon Institusi
Main Article Content
Lisnawati
Ismatul Izzah
Maya Fitria
Abstract
The increasing prevalence of mental health problems among university students highlights the importance of responsive psychological services. However, research on psychological services in State Islamic Religious Universities (PTKIN) remains limited. This study aimed to explore students' psychological service needs and develop a conceptual model to guide service development in PTKIN. A qualitative multi-site descriptive design was employed. Data were collected through Focus Group Discussions (FGDs) involving 31 participants from three PTKINs, comprising 25 students serving as peer counselors, psychology laboratory assistants, and student organization members, and six lecturers with experience in academic mentoring and psychological service development. Data were analyzed using Braun and Clarke's six-phase thematic analysis. Four themes emerged: (1) characteristics of students' mental health problems, (2) professional help-seeking behavior, (3) institutional responses to psychological service needs, and (4) a conceptual model of psychological service needs. Effective services require accessible and sustainable institutional support, strengthened peer counseling, improved mental health literacy, clear referral pathways, and cross-unit collaboration. The resulting conceptual model provides a contextual framework for developing psychological services in PTKIN.
Meningkatnya permasalahan kesehatan mental mahasiswa menegaskan pentingnya layanan psikologis yang responsif. Namun, penelitian mengenai layanan psikologis di Perguruan Tinggi Keagamaan Islam Negeri (PTKIN) masih terbatas. Penelitian ini bertujuan mengeksplorasi kebutuhan layanan psikologis mahasiswa dan mengembangkan model konseptual sebagai dasar pengembangan layanan di PTKIN. Penelitian ini menggunakan pendekatan kualitatif dengan desain deskriptif multisitus. Data dikumpulkan melalui diskusi kelompok terarah (Focus Group Discussion) dengan 31 partisipan dari tiga PTKIN, terdiri atas 25 mahasiswa yang berperan sebagai konselor sebaya, asisten laboratorium psikologi, dan pengurus organisasi kemahasiswaan, serta enam dosen yang berpengalaman dalam pendampingan akademik dan pengembangan layanan psikologis. Data dianalisis menggunakan enam fase analisis tematik Braun dan Clarke. Hasil penelitian menghasilkan empat tema: (1) karakteristik permasalahan kesehatan mental mahasiswa, (2) perilaku pencarian bantuan profesional, (3) respons institusi terhadap kebutuhan layanan psikologis, dan (4) model konseptual kebutuhan layanan psikologis. Layanan yang efektif memerlukan dukungan institusi yang mudah diakses dan berkelanjutan, penguatan konselor sebaya, peningkatan literasi kesehatan mental, sistem rujukan yang jelas, serta kolaborasi antar unit. Model konseptual yang dihasilkan memberikan kerangka kontekstual bagi pengembangan layanan psikologis di PTKIN.
Downloads
Article Details
License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
Ahmed, S. K. (2024). The pillars of trustworthiness in qualitative research. Journal of Medicine, Surgery, and Public Health, 2, 100051. https://doi.org/10.1016/j.glmedi.2024.100051
Ahorsu, D. K., Sánchez Vidaña, D. I., Lipardo, D., Shah, P. B., González, P. R., Shende, S., Gurung, S., Venkatesan, H., Duongthipthewa, A., Ansari, T. Q., & Schoeb, V. (2021). Effect of a peer-led intervention combining mental health promotion with coping-strategy-based workshops on mental health awareness, help-seeking behavior, and wellbeing among university students in Hong Kong. International Journal of Mental Health Systems, 15, Article 6. https://doi.org/10.1186/s13033-020-00432-0
Amaro, P., Fonseca, C., Afonso, A., Jacinto, G., Gomes, L., Pereira, H., José, H., Silva, C., Lima, A., Arco, H., Nabais, J., Lopes, M., Pereira, A., Fragoeiro, I., & Pinho, L. (2024). Depression and anxiety of Portuguese university students: A cross-sectional study about prevalence and associated factors. Depression and Anxiety, 2024, Article 5528350. https://doi.org/10.1155/2024/5528350
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Brown, A., Ross, N., Sangraula, M., Laing, A., & Kohrt, B. A. (2023). Transforming mental healthcare in higher education through scalable mental health interventions. Cambridge Prisms: Global Mental Health, 10. https://doi.org/10.1017/gmh.2023.29
Campbell, F., Blank, L., Cantrell, A., Baxter, S., Blackmore, C., Dixon, J., & Goyder, E. (2022). Factors that influence mental health of university and college students in the UK: A systematic review. BMC Public Health, 22. https://doi.org/10.1186/s12889-022-13943-x
Carter, N., Bryant-Lukosius, D., DiCenso, A., Blythe, J., & Neville, A. J. (2014). The use of triangulation in qualitative research. Oncology Nursing Forum, 41(5), 545–547. https://doi.org/10.1188/14.ONF.545-547
Cheung, D. K. T., Tam, D. K. Y., Tsang, M. H., Zhang, L. W., & Lit, S. W. (2020). Depression, anxiety and stress in different subgroups of first-year university students from 4-year cohort data. Journal of Affective Disorders, 274, 305–314. https://doi.org/10.1016/j.jad.2020.05.041
Cole, A. L., Navin, F., & Reid, D. (2025). Exploring university student mental health and wellbeing through a low-barrier peer-led service: Emerging insights from The Living Room. Journal of the Australian and New Zealand Student Services Association, 33(1), 43–64. https://doi.org/10.30688/janzssa.2025-1-01
Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.
Deviany, N. F., & Syakurah, R. A. (2025). Analisis persepsi dan kebutuhan pelayanan kesehatan mental pada mahasiswa di lingkungan kampus. Nutrix Journal, 9(1). https://doi.org/10.37771/nj.v9i1.1266
Dwijayanti, I., Lahitani, A. R., Kusumaningtyas, K., Habibi, M., & Kharisma. (2025). Edukasi literasi kesehatan mental berbasis digital melalui pengenalan platform deteksi dini pada Generasi Z. Jurnal Berdaya Mandiri, 7(1). https://doi.org/10.31316/jbm.v7i1.7666
Duraku, Z. H., Davis, H., Arënliu, A., Uka, F., & Behluli, V. (2024). Overcoming mental health challenges in higher education: A narrative review. Frontiers in Psychology, 15, 1466060. https://doi.org/10.3389/fpsyg.2024.1466060
Haruna, U., Mohammed, A.-R., & Braimah, M. (2025). Understanding the burden of depression, anxiety and stress among first-year undergraduate students. BMC Psychiatry, 25, Article 632. https://doi.org/10.1186/s12888-025-07069-8
Hefner, J., & Eisenberg, D. (2009). Social support and mental health among college students. American Journal of Orthopsychiatry, 79(4), 491–499. https://doi.org/10.1037/a0016918
Hyseni Duraku, Z., Davis, H., & Hamiti, E. (2023). Mental health, study skills, social support, and barriers to seeking psychological help among university students: A call for mental health support in higher education. Frontiers in Public Health, 11, 1220614. https://doi.org/10.3389/fpubh.2023.1220614
Indrawati, M., Rasido, I., Puswiartika, D., & Hasan, H. (2025). Meningkatkan literasi kesehatan mental melalui psikoedukasi pada mahasiswa baru program studi bimbingan konseling. PAEDAGOGY: Jurnal Ilmu Pendidikan dan Psikologi, 5(2). https://doi.org/10.51878/paedagogy.v5i2.6069
Irawan, M., Bella, S., & Nurhijatina, H. (2024). Menghadapi tantangan kesehatan mental di kalangan mahasiswa: Solusi kolaboratif antara pendidikan dan layanan kesehatan. Jurnal Cerdik: Jurnal Pendidikan dan Pengajaran, 3(2). https://doi.org/10.21776/ub.jcerdik.2024.003.02.01
Kiger, M. E., & Varpio, L. (2020). Thematic analysis of qualitative data: AMEE Guide No. 131. Medical Teacher, 42(8), 846–854. https://doi.org/10.1080/0142159X.2020.1755030
Kim, H., Sefcik, J. S., & Bradway, C. (2017). Characteristics of qualitative descriptive studies: A systematic review. Research in Nursing & Health, 40(1), 23–42. https://doi.org/10.1002/nur.21768
Krueger, R. A., & Casey, M. A. (2015). Focus groups: A practical guide for applied research (5th ed.). SAGE Publications.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. SAGE Publications.
Martínez-Líbano, J., Torres-Vallejos, J., Oyanedel, J. C., González-Campusano, N., Calderón-Herrera, G., & Yeomans-Cabrera, M. M. (2023). Prevalence and variables associated with depression, anxiety, and stress among Chilean higher education students, post-pandemic. Frontiers in Psychiatry, 14, 1139946. https://doi.org/10.3389/fpsyt.2023.1139946
Meriana, T. (2025). Fenomena kesehatan mental mahasiswa di tahun 2025: Urgensi help-seeking behavior sebagai strategi adaptif. Syntax Idea, 7(9). https://doi.org/10.46799/syntaxidea.v7i9.13548
Merriam, S. B., & Tisdell, E. J. (2016). Qualitative research: A guide to design and implementation (4th ed.). Jossey-Bass.
Moir, F., Henning, M., Hassed, C., Moyes, S. A., & Elley, C. R. (2016). A peer-support and mindfulness program to improve the mental health of medical students. Teaching and Learning in Medicine, 28(3), 293–302. https://doi.org/10.1080/10401334.2016.1153475
Murphy, R., Huggard, L., Fitzgerald, A., Hennessy, E., & Booth, A. (2023). A systematic scoping review of peer support interventions in integrated primary youth mental health care. Journal of Community Psychology. https://doi.org/10.1002/jcop.23090
Natalie, H., Nurani, M., Salsabila, M., Mulia, I., Sinclair, M., Wijaya, R. N., Wardhani, P. A. P., & Rembulan, C. L. (2023). Identifikasi tahap-tahap help-seeking behavior pada mahasiswa jurusan non-kesehatan. PSIKODIMENSIA, 22(1). https://doi.org/10.24167/psidim.v22i1.8918
Patton, M. Q. (2015). Qualitative research & evaluation methods: Integrating theory and practice (4th ed.). SAGE Publications.
Pedrelli, P., Nyer, M., Yeung, A., Zulauf, C., & Wilens, T. (2015). College students: Mental health problems and treatment considerations. Academic Psychiatry, 39, 503–511. https://doi.org/10.1007/s40596-014-0205-9
Putri, I. S. D. A., & Wilani, N. M. A. (2023). Peran literasi kesehatan mental, lokus kontrol, dan gender terhadap sikap mencari bantuan profesional psikologi pada mahasiswa. Jurnal RAP (Riset Aktual Psikologi Universitas Negeri Padang). https://doi.org/10.24036/rapun.v13i2.119029
Rafal, G., Gatto, A., & DeBate, R. (2018). Mental health literacy, stigma, and help-seeking behaviors among male college students. Journal of American College Health, 66(4), 284–291. https://doi.org/10.1080/07448481.2018.1434780
Rahmadi, M., Nasution, H., Mawar, L., & Sari, M. (2024). Analisis keterkaitan kesehatan mental dan stres akademik mahasiswa. Counseling for All (Jurnal Bimbingan dan Konseling), 4(2). https://doi.org/10.57094/jubikon.v4i2.1977
Repper, J., & Carter, T. (2011). A review of the literature on peer support in mental health services. Journal of Mental Health, 20(4), 392–411. https://doi.org/10.3109/09638237.2011.583947
Richard, J., Rebinsky, R., Suresh, R., Kubic, S., Carter, A., Cunningham, J. E. A., Ker, A., Williams, K., & Sorin, M. (2022). Scoping review to evaluate the effects of peer support on the mental health of young adults. BMJ Open, 12(8), e061336. https://doi.org/10.1136/bmjopen-2022-061336
Rickwood, D., Deane, F. P., Wilson, C. J., & Ciarrochi, J. (2005). Young people's help-seeking for mental health problems. Australian e-Journal for the Advancement of Mental Health, 4(3), 218–251. https://doi.org/10.5172/jamh.4.3.218
Sandelowski, M. (2000). Whatever happened to qualitative description? Research in Nursing & Health, 23(4), 334–340. https://doi.org/10.1002/1098-240X(200008)23:4%3C334::AID-NUR9%3E3.0.CO;2-G
Seprianto, S., Fadila, F., Ristianti, D. H., & Azwar, B. (2024). Implementasi layanan bimbingan konseling dalam mewujudkan kesejahteraan psikologis siswa di SMPIT An-Nida. MUHAFADZAH, 4(2). https://doi.org/10.53888/muhafadzah.v4i2.690
Sheldon, E., Simmonds-Buckley, M., Bone, C., Mascarenhas, T., Chan, N., Wincott, M., Gleeson, H., Sow, K., Hind, D., & Barkham, M. (2021). Prevalence and risk factors for mental health problems in university undergraduate students: A systematic review with meta-analysis. Journal of Affective Disorders, 287, 282–292. https://doi.org/10.1016/j.jad.2021.03.054
Sitanggang, B. F., & Sudagijono, J. S. (2022). Help-seeking intention dan self-efficacy mencari bantuan layanan kesehatan mental pada mahasiswa. Experientia: Jurnal Psikologi Indonesia, 10(2). https://doi.org/10.33508/exp.v10i2.4086
Suresh, R., Karkossa, Z., Richard, J., & Karia, M. (2021). Program evaluation of a student-led peer support service at a Canadian university. International Journal of Mental Health Systems, 15, Article 54. https://doi.org/10.1186/s13033-021-00479-7
