Digital Economic Literacy: Elevating Culinary Micro, Small and Medium Enterprises (MSMEs) with Digital Branding

Andre Noevi Rahmanto

Main Article Content

Abstract

Digital Economy Literacy is a necessity for business people, but there is still a lack of information about technology, making it difficult for MSMEs to switch to digital business. Four factors make it difficult for MSMEs to go digital. MSMEs in the culinary field in these locations still do not master packaging, branding, marketing techniques, and internet technology, which is a prerequisite for online marketing. This study aims to see how MSMEs have digital economy literacy in that location. The method used in this research is a qualitative method with a Participatory Action Research (PAR) approach where researchers directly help the community through empowerment or service. Researchers carried out data collection techniques through observation and Focus Group Discussion (FGD). The results of this study are that MSME actors in the culinary field can carry out digital branding and online marketing techniques as a result of empowerment or community service by researchers, including 1) understanding digital tools that are considered the most accessible by MSME actors; 2) the assistance needed by MSMEs in digital appeals; and 3) the digital literacy level of MSMEs seen from the digital literacy competency model.

Keywords:
Digital Literacy Digital Economy Digital Branding MSMEs
Author Biography

Andre Noevi Rahmanto, Communication Science Department, Universitas Sebelas Maret, Indonesia

Department of Communication Science

Article Details

Cite this article
1.
Digital Economic Literacy: Elevating Culinary Micro, Small and Medium Enterprises (MSMEs) with Digital Branding. Profetik.J.Kom. 2025;17(1). doi:10.14421/723k0y08

License

References

Adiningsih, S. (2019). Transformasi Ekonomi Berbasis Digital di Indonesia. Gramedia Pustaka.

Ali, A., Raza, A. A., & Qazi, I. A. (2023). Validated digital literacy measures for populations with low levels of internet experiences. Development Engineering, 8, 100107. https://doi.org/10.1016/J.DEVENG.2023.100107

Ayalu, G., Abbay, A. G., & Azadi, H. (2023). The role of micro- and small-scale enterprises in enhancing sustainable community livelihood: Tigray, Ethiopia. Environment, Development and Sustainability, 25(8), 7561–7584. https://doi.org/10.1007/s10668-022-02359-7

Bouwman, H., Nikou, S., & de Reuver, M. (2019). Digitalization, business models, and SMEs: How do business model innovation practices improve performance of digitalizing SMEs? Telecommunications Policy, 43(9), 101828. https://doi.org/10.1016/J.TELPOL.2019.101828

Candrasari, Y., Permata, S., Rachmania, A., Claretta, D., & Timur, J. (2020). Young Women Digital Competence In Using The Internet In Surabaya. Profetik: Jurnal Komunikasi, 13(2), 310–324. https://doi.org/10.14421/PJK.V13I2.1875

Consoli, D. (2012). Literature Analysis on Determinant Factors and the Impact of ICT in SMEs. Procedia - Social and Behavioral Sciences, 62, 93–97

Datareportal. (2021). Digital in Indonesia: All the Statistics You Need in 2021 — DataReportal – Global Digital Insights. https://datareportal.com/reports/digital-2021-indonesia

Davis, R., Piven, I., & Breazeale, M. (2014). Conceptualizing the brand in social media community: The five sources model. Journal of Retailing and Consumer Services, 21(4), 468–481. https://doi.org/10.1016/j.jretconser.2014.03.006

Denzin, N. K., & Lincoln, Y. S. (2009). Handbook of Qualitative Research. Pustaka Pelajar.

Disadmindukcapil. (2019). Disadmindukcapil Kota Surakarta. https://dispendukcapil.surakarta.go.id/pelayanan-kami/pelayanan-online/siaksara/

Eliakis, S., Kotsopoulos, D., Pramatari, K., & Karagiannaki, A. (2020). Survival and Growth in Innovative Technology Entrepreneurship: A Mixed-Methods Investigation. Administrative Sciences 2020, Vol. 10, Page 39, 10(3), 39. https://doi.org/10.3390/ADMSCI10030039

Erlanitasari, Y., Rahmanto, A., & Wijaya, M. (2019). Digital economic literacy micro, small and medium enterprises (SMES) go online. Informasi, 49(2), 145–156. https://doi.org/10.21831/INFORMASI.V49I2.2782

Erstad, O. (2006). A new direction?: Digital literacy, student participation and curriculum reform in Norway. Education and Information Technologies, 11(3–4), 415–429. https://doi.org/10.1007/S10639-006-9008-2/FIGURES/2

Faller, C., & Feldmúller, D. (2015). Industry 4.0 Learning Factory for regional SMEs. Procedia CIRP, 32, 88–91. https://doi.org/10.1016/J.PROCIR.2015.02.117

Fechtelpeter, C., Ebbesmeyer, P., & Dumitrescu, R. (2017). Integrated Technology Transfer Concept For Fostering Innovation In SMEs. https://www.researchgate.net/publication/344427721

Garzoni, A., De Turi, I., Secundo, G., & Del Vecchio, P. (2020). Fostering digital transformation of SMEs: a four levels approach. Management Decision, 58(8), 1543–1562. https://doi.org/10.1108/MD-07-2019-0939/FULL/PDF

Gilster, P., & Glister, P. (1997). Digital Literacy. Wiley Computer Pub.

Handayani, & Desi. (2010). Brand Operation The Official MIM Academy Coursebook. Erlangga.

Irwansyah. (2011). Corporate and Marketing Communication. Puskombis Universitas Mercu Buana.

Jannah, R., Mappatompo, A., & Haanurat, I. (2019). The Influence of Product Quality and Promotion on Customer Satisfaction and Its Impact on Customer Loyalty PT. Mahakarya Sejahtera Indonesia. Proceeding UII-ICABE, 201–206. https://journal.uii.ac.id/icabe/article/view/14714

Kemenkopukm. (2022). Portrait of Indonesian MSMEs: The Little Ones Who Play a Big Role. https://smesta.kemenkopukm.go.id/news/potret-umkm-indonesia-si-kecil-yang-berperan-besar

Kominfo. (2022). Literasi Digital Jadi Kunci Keberhasilan Transformasi Digital.https://www.kominfo.go.id/content/detail/32823/literasi-digital-jadi-kuncikeberhasilan-transformasi-digital/0/berita_satker

Krumsvik, A. H. (2014). Newspaper Ownership And The Prioritization Of Digital Competences. Http://Dx.Doi.Org/10.1080/21670811.2014.941234, 3(5), 777–790. https://doi.org/10.1080/21670811.2014.941234

Latifah, S. W., & Soewarno, N. (2023). The environmental accounting strategy and waste management to achieve MSME’s sustainability performance. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2176444

Lennon, S. J., Kim, M., Johnson, K. K. P., Jolly, L. D., Damhorst, M. L., & Jasper, C. R. (2007). A longitudinal look at rural consumer adoption of online shopping. Psychology & Marketing, 24(4), 375–401. https://doi.org/10.1002/MAR.20165

Li, J., Wang, H., & Soh, W. N. (2024). Digital transformation, financial literacy and rural household entrepreneurship. Finance Research Letters, 62(PB), 105171. https://doi.org/10.1016/j.frl.2024.105171

Matt, C., Hess, T., & Benlian, A. (2015). Digital Transformation Strategies. Business and Information Systems Engineering, 57(5), 339–343. https://doi.org/10.1007/S12599-015-0401-5/FIGURES/2

Mavrodieva, A. V., Rachman, O. K., Harahap, V. B., & Shaw, R. (2019). Role of Social Media as a Soft Power Tool in Raising Public Awareness and Engagement in Addressing Climate Change. Climate 2019, Vol. 7, Page 122, 7(10), 122. https://doi.org/10.3390/CLI7100122

Mediasmarts. (2017). Digital Literacy Fundamentals. https://mediasmarts.ca/digital media-literacy/general-information/digital-media-literacy-fundamentals/digital-literacy-fundamentals

Morze, N. V., & Strutynska, O. V. (2021). Digital transformation in society: key aspects for model development. Journal of Physics: Conference Series, 1946(1), 012021. https://doi.org/10.1088/1742-6596/1946/1/012021

Mulyono, H., & Syamsuri, A. R. (2023). Organizational Agility, Open Innovation, and Business Competitive Advantage: Evidence from Culinary SMEs in Indonesia. International Journal of Social Science and Business, 7(2), 268–275. https://doi.org/10.23887/IJSSB.V7I2.54083

Nawangsari, E. R. (2016). Analisis Program Pemberdayaan Masyarakat Pada Usaha Menengah Kecil Dan Mikro (UMKM) (Studi di UMKM Pengrajin Batik Kampoeng Jetis dan Pengrajin Koperasi Intako Tanggulangin Sidoarjo). JPSI (Journal of Public Sector Innovations), 1(1), 12–16. https://doi.org/10.26740/JPSI.V1N1.P12-16

Noveriyanto, B., & Adawiyah, S. El. (2021). Digital Integrated Marketing Communications (Dimc) Activities Of Digital Products Financial Technology (Fintech) “ALAMI.” Profetik: Jurnal Komunikasi, 14(1), 60–74. https://doi.org/10.14421/PJK.V14I1.2017

Nuryanti, P. E. (2013). Commerce Untuk Meningkatkan Daya Saing usaha Kecil Dan Menengah (UKM). Jurnal Ekonomi, 21(4).

Oktaviani, F., & Rustandi, D. (2018). Implementasi Digital Marketing dalam Membangun Brand Awareness. PRofesi Humas, 3(1), 1–20. https://doi.org/10.24198/PRH.V3I1.15878

Pramesti, K. D. (2018). Loyalitas Customer Dalam Mobile Commerce Zalora. Profetik: Jurnal Komunikasi, 11(1), 26. https://doi.org/10.14421/pjk.v11i1.1360

Pool, C. R. (1997). Integrating Technology into Teaching A New Digital Literacy: A Conversation with Paul Gilster. 55.

Putri, A. V., & Irwansyah. (2020). Marketing and Advertising Strategy in Achieving the Top of Mind (Samsung Brand Case Study). Profetik: Jurnal Komunikasi, 13(2), 290. https://doi.org/10.14421/pjk.v13i2.1935

Reis, J., Amorim, M., Melão, N., & Matos, P. (2018). Digital transformation: A literature review and guidelines for future research. Advances in Intelligent Systems and Computing, 745, 411–421. https://doi.org/10.1007/978-3-319-77703-0_41/COVER

Setkab. (2021). Sekretariat Kabinet Republik Indonesia | Gov’t Issues Regulation on Empowerment of cooperatives and MSMEs. https://setkab.go.id/en/govt-issues-regulation-on-empowerment-of-cooperatives-msmes/

Setyowati, D. (2018). Berita Terkini Ekonomi dan Bisnis Indonesia - Katadata.co.id. https://katadata.co.id/berita/2018/08/29/minim-informasi-banyak-umkm-enggan-beral ih-ke-bisnis-digital

Stankovska, I., Josimovski, S., & Edwards, C. (2016). Economic Research-Ekonomska Istraživanja Digital channels diminish SME barriers: the case of the UK Digital channels diminish SME barriers: the case of the UK. Economic REsEaRch-Ekonomska IstRaživanja, 29(1), 217–232. https://doi.org/10.1080/1331677X.2016.1164926

Supriadi, Y. N., Desmintari, D., Resti, A. A., & Siregar, Z. M. E. (2021). The Impact of Digital Economy Literacy Strategy Model on Firm Performance of Small Medium Enterprises. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(4), 10698–10710. https://doi.org/10.33258/BIRCI.V4I4.3120

Surya, B., Menne, F., Sabhan, H., Suriani, S., Abubakar, H., & Idris, M. (2021). Economic Growth, Increasing Productivity of SMEs, and Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 20. https://doi.org/10.3390/JOITMC7010020

Suryono, J., & Indri Astuti, P. (2013). Model Media Iklan Potensial Yang Tepat Sasaran Produk Unggulan Ukm, 06(2).

Tarute, A., Nikou, S., & Gatautis, R. (2017). Mobile application driven consumer engagement. Telematics and Informatics, 34(4), 145–156. https://doi.org/10.1016/J.TELE.2017.01.006

Tambunan, T. T. H. (2023). Sustainable Development Goals and the Role of MSMEs in Indonesia, (Table 1). Retrieved from www.oidaijsd.comalsoavailableathttp://www.ssrn.com/link/OIDA-Intl-Journal-Sustainable-Dev.html

Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Qi Dong, J., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889–901. https://doi.org/10.1016/J.JBUSRES.2019.09.022

Wardana, L. W., Ahmad, Indrawati, A., Maula, F. I., Mahendra, A. M., Fatihin, M. K., … Narmaditya, B. S. (2023). Do digital literacy and business sustainability matter for creative economy? The role of entrepreneurial attitude. Heliyon, 9(1), e12763. https://doi.org/10.1016/j.heliyon.2022.e12763

Westerman, G., Bonnet, D., & Mcafee, A. (2014). The Nine Elements of Digital Transformation. MITSLoan Management Review, 55(3). https://mitsmr.com/2pdsoBH

Yayar, R., & Eker Karaca, Ö. (2017). Economic literacy levels of public officers in Turkey. Pakistan Journal of Commerce and Social Sciences (PJCSS), 11(1), 49–65. https://www.econstor.eu/handle/10419/188281.https://doi.org/10.1016/j.heliyon.2022.e12763

Westerman, G., Bonnet, D., & Mcafee, A. (2014). The Nine Elements of Digital Transformation. MITSLoan Management Review, 55(3). https://mitsmr.com/2pdsoBH

Yayar, R., & Eker Karaca, Ö. (2017). Economic literacy levels of public officers in Turkey. Pakistan Journal of Commerce and Social Sciences (PJCSS), 11(1), 49–65. https://www.econstor.eu/handle/10419/188281