Antecedent of Revisit Intention for Halal Destinations
DOI:
https://doi.org/10.14421/grieb.2025.132-01Keywords:
E-WOM, Halal, ReligiosityAbstract
The importance of religiosity in halal tourism is the reason for this study. Religiosity is expected to influence and strengthen tourists' intention to return to halal destinations. The purpose of this study is to analyze the moderating role of religiosity in the influence of Electronic-Word of Mouth and Theory of Planned Behavior on revisit intention. Using the Purposive Sampling method, researchers obtained valid data from 201 respondents. The collected quantitative data was processed with the help of SmartPLS, to test the direct and moderation relationships between the research variables. The results of the study show that E-WOM influences revisit intention, and religiosity influences revisit intention. The results of this study can be utilized by halal destination managers, so that they can monitor reviews in E-WOM that influence revisit intention
Downloads
Abstract viewed: 100 times
|
PDF downloaded = 75 times
References
Abror, A., Patrisia, D., Engriani, Y., Wardi, Y., Hamid, R. S., Najib, M., Anuar, M. M., Battour, M., & Ratnasari, R. T. (2023). Antecedents of Muslim tourist loyalty: The role of Islamic religiosity and tourist value co-creation. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2247871
Abror, A., Patrisia, D., Trinanda, O., Omar, M. W., & Wardi, Y. (2020). Antecedents of word of mouth in Muslim-friendly tourism marketing: the role of religiosity. Journal of Islamic Marketing, 12(4), 882–899. https://doi.org/10.1108/JIMA-01-2020-0006
Aji, H. M., Muslichah, I., & Seftyono, C. (2020). The determinants of Muslim travellers’ intention to visit non-Islamic countries: a halal tourism implication. Journal of Islamic Marketing. https://doi.org/10.1108/JIMA-03-2020-0075
Choo, H., Ahn, K., & Petrick, J. F. (2016). An integrated model of festival revisit intentions: Theory of planned behavior and festival quality/satisfaction. International Journal of Contemporary Hospitality Management, 28(4), 818–838. https://doi.org/10.1108/IJCHM-09-2014-0448
Evren, S., Şimşek Evren, E., & Çakıcı, A. C. (2020). Moderating effect of optimum stimulation level on the relationship between satisfaction and revisit intention: the case of Turkish cultural tourists. International Journal of Culture, Tourism, and Hospitality Research, 14(4), 681–695. https://doi.org/10.1108/IJCTHR-03-2019-0052
Hamdani, L., Sunarsih, S., Yusfiarto, R., Rizal, A., & Khoirunnisa, A. N. (2024). Social media, trust and intention to pay zakat through institution: lessons from Indonesian experience. Journal of Islamic Marketing. https://doi.org/10.1108/JIMA-01-2023-0016
Handayani, S., Hasibuan, L. S., & Bismala, L. (2021). Desain Model Destinasi Halal Berbasis Penta Helix Sebagai Upaya Pengembangan Pariwisata Dalam Menghadapi Era New Normal.
Hasan, K., Abdullah, S. K., Islam, F., & Neela, N. M. (2020). An Integrated Model for Examining Tourists’ Revisit Intention to Beach Tourism Destinations. Journal of Quality Assurance in Hospitality and Tourism, 21(6), 716–737. https://doi.org/10.1080/1528008X.2020.1740134
Hassani, A., & Moghavvemi, S. (2020). Muslims’ travel motivations and travel preferences: The impact of motivational factors on Islamic service, hedonic and product preferences. Journal of Islamic Marketing, 11(2), 344–367. https://doi.org/10.1108/JIMA-11-2018-0215
Jalilvand, M. R., & Samiei, N. (2012). The impact of electronic word of mouth on a tourism destination choice: Testing the theory of planned behavior (TPB). Internet Research, 22(5), 591–612. https://doi.org/10.1108/10662241211271563
Jang, S. Y., Chung, J. Y., & Kim, Y. G. (2015). Effects of Environmentally Friendly Perceptions on Customers’ Intentions to Visit Environmentally Friendly Restaurants: An Extended Theory of Planned Behavior. Asia Pacific Journal of Tourism Research, 20(6), 599–618. https://doi.org/10.1080/10941665.2014.923923
Khoirunnisa, A. N., Salsabiil, U. Z., Sodik, F., Dewanti, N. S., & Yusfiarto, R. (2023). Linking Religiosity to Socio-Entrepreneurship Intention: A Case of Muslim Youth in Indonesia. Journal of Islamic Monetary Economics and Finance, 9(2). https://doi.org/10.21098/jimf.v9i2.1647.
Kusumawati, A., Listyorini, S., Suharyono, & Yulianto, E. (2020). The Role of Religiosity on Fashion Store Patronage Intention of Muslim Consumers in Indonesia. SAGE Open, 10(2). https://doi.org/10.1177/2158244020927035
Liao, Y. K., Wu, W. Y., Truong, G. N. T., Binh, P. N. M., & Van Vu, V. (2021). A model of destination consumption, attitude, religious involvement, satisfaction, and revisit intention. Journal of Vacation Marketing, in press(55). https://doi.org/10.1177/1356766721997516
Liat, C. B., Nikhashemi, S. R., & Dent, M. M. (2020). The chain effects of service innovation components on the building blocks of tourism destination loyalty: the moderating role of religiosity. Journal of Islamic Marketing, 12(9), 1887–1929. https://doi.org/10.1108/JIMA-02-2020-0061
Mao, Z., & Lyu, J. (2017). Why travelers use Airbnb again?: An integrative approach to understanding travelers’ repurchase intention. International Journal of Contemporary Hospitality Management, 29(9), 2464–2482. https://doi.org/10.1108/IJCHM-08-2016-0439
Matute, J., Polo-Redondo, Y., & Utrillas, A. (2016). The influence of EWOM characteristics on online repurchase intention: Mediating roles of trust and perceived usefulness. Online Information Review, 40(7), 1090–1110. https://doi.org/10.1016/j.redee.2015.03.002
Mukhtar, A., & Butt, M. M. (2012). Intention to choose Halal products: The role of religiosity. Journal of Islamic Marketing, 3(2), 108–120. https://doi.org/10.1108/17590831211232519
Mutmainah, L., Berakon, I., & Yusfiarto, R. (2024). Does financial technology improve intention to pay zakat during national economic recovery? A multi-group analysis. Journal of Islamic Marketing, 15(6), 1583–1607. https://doi.org/10.1108/JIMA-09-2022-0268
Pambekti, G. T., Nugraha, S. S., & Yusfiarto, R. (2023). Muslim Women Switching Intention to Halal Cosmetic: Push-Pull-Mooring Model Aplication. Journal of Islamic Monetary Economics and Finance, 9(2). https://doi.org/10.21098/jimf.v9i2.1633
Park, S. H., Hsieh, C. M., & Lee, C. K. (2016). Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints. Journal of Travel and Tourism Marketing, 34(1), 113–131. https://doi.org/10.1080/10548408.2016.1141154
Pourfakhimi, S., Duncan, T., & Coetzee, W. J. L. (2020). Electronic word of mouth in tourism and hospitality consumer behaviour: state of the art. Tourism Review, 75(4), 637–661. https://doi.org/10.1108/TR-01-2019-0019
Royanow, A. F., Rizkiyah, P., Muhtasom, A., Satiadji, A. R., Fahmi, S., Liu, L. W., & Pahrudin, P. (2024). Exploring the Muslim-friendly attributes in Taiwan toward travels’ visit decision: the moderating role of religiosity. Cogent Social Sciences, 10(1). https://doi.org/10.1080/23311886.2024.2424471
Sharipudin, M. N. S., Cheung, M. L., De Oliveira, M. J., & Solyom, A. (2021). The Role of Post-Stay Evaluation on Ewom and Hotel Revisit Intention among Gen Y. Journal of Hospitality and Tourism Research, in press(in press), 1–27. https://doi.org/10.1177/10963480211019847
Shin, Y. H., Im, J., & Severt, K. (2019). Consumers’ intention to patronize food trucks: An application of the theory of planned behavior. Journal of Foodservice Business Research, 22(6), 582–599. https://doi.org/10.1080/15378020.2019.1671120
Sobari, N., Kurniati, A., & Usman, H. (2019). The influence of Islamic attributes and religious commitments toward halal wellness services customer satisfaction and loyalty. Journal of Islamic Marketing, ahead-of-p(ahead-of-print). https://doi.org/10.1108/JIMA-11-2018-0221
Soleimani, A. G., & Einolahzadeh, H. (2018). The influence of service quality on revisit intention: The mediating role of WOM and satisfaction (Case study: Guilan travel agencies). Cogent Social Sciences, 4(1), 1–14. https://doi.org/10.1080/23311886.2018.1560651
Soliman, M. (2021). Extending the Theory of Planned Behavior to Predict Tourism Destination Revisit Intention. International Journal of Hospitality and Tourism Administration, 22(5), 524–549. https://doi.org/10.1080/15256480.2019.1692755
Suleman, S., Sibghatullah, A., & Azam, M. (2021). Religiosity, halal food consumption, and physical well-being:An extension of the TPB. Cogent Business and Management, 8(1). https://doi.org/10.1080/23311975.2020.1860385
Tuhin, M. K. W., Miraz, M. H., Habib, M. M., & Alam, M. M. (2020). Strengthening consumers’ halal buying behaviour: role of attitude, religiosity and personal norm. Journal of Islamic Marketing, ahead-of-p(ahead-of-print). https://doi.org/10.1108/JIMA-07-2020-0220
Vesci, M., & Botti, A. (2019). Festival quality, theory of planned behavior and revisiting intention: Evidence from local and small Italian culinary festivals. Journal of Hospitality and Tourism Management, 38(May), 5–15. https://doi.org/10.1016/j.jhtm.2018.10.003
Wang, P. (2015). Exploring the influence of electronic word-of-mouth on tourists’ visit intention: A dual process approach. Journal of Systems and Information Technology, 17(4), 381–395. https://doi.org/10.1108/JSIT-04-2015-0027
Wingett, F., & Turnbull, S. (2013). Halal Holidays: Exploring Expectations of Muslim-friendly holidays. Journal of Islamic Marketing Article, 4(1), 2013–2014.
Yusfiarto, R., Nugraha, S. S., Mutmainah, L., Berakon, I., Sunarsih, S., & Nurdany, A. (2022). Examining Islamic capital market adoption from a socio-psychological perspective and Islamic financial literacy. Journal of Islamic Accounting and Business Research. https://doi.org/10.1108/JIABR-02-2022-0037
Yusfiarto, R., Nugraha, S. S., Pambekti, G. T., & Khoirunnisa, A. N. (2023). Building loyalty in Islamic banking relationship: a multiple mediation approach empirically in Indonesia. Journal of Financial Services Marketing, 28(2), 306–320. https://doi.org/10.1057/s41264-022-00151-2
Yuzhanin, S., & Fisher, D. (2016). The efficacy of the theory of planned behavior for predicting intentions to choose a travel destination: a review. Tourism Review, 71(2), 135–147. https://doi.org/10.1108/TR-11-2015-0055
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Global Review of Islamic Economics and Business is licensed under a
Creative Commons Attribution-ShareAlike 4.0 International License
















