Perlindungan Hak-hak Konsumen E-Commerce dalam Perspektif Hukum Positif Indonesia dan Konvensi Internasional

Abstract

In economy, consumers are usually placed as sub sides, their rights are ignored.
On the contrary, producers/capitalist are always prioritied. Moreover, it develops cyber
economy such as e-commerce, e-trading, dropship and so on, the consumers position is
weaker vis a vis producers’. Therefore, state must be present in regulating and protecting
consumers. Besides, global economy activities require the intervension of global and
regional institution. This writing describes the concept of consumers protection in the
psoitive law of Indonesia and international covenant, especially related to e-commerce.