I Am Not Alone!: Peer Support as a Pathway to Strengthen Communication among Introverted Students
DOI:
https://doi.org/10.14421/kjc.81.05.2026Keywords:
peers, interpersonal communication, introvert, higher education, islamic educationAbstract
This study investigates how peer relationships contribute to the development of interpersonal communication skills among introverted students in the Islamic Religious Education Study Program at Universitas Muhammadiyah Yogyakarta. Using a qualitative phenomenological design, 10 introverted students were selected through personality screening and interviews. Data were gathered through in-depth interviews and participant observations, then analyzed using the Miles and Huberman model to capture patterns and meanings from their lived experiences. The findings reveal three central themes. First, introverted students tend to demonstrate reflective, thoughtful communication styles, yet they encounter difficulties with nonverbal cues, such as eye contact and body language, which often hinder effective interaction. Second, peer relationships serve as a crucial source of emotional support, providing safe spaces that reduce anxiety and encourage more open dialogue, thereby facilitating gradual improvement in communication competence. Third, both internal factors, including self-confidence and communication anxiety, and external factors, such as the campus environment and opportunities for collaboration, significantly shape their development of interpersonal communication. Overall, the study concludes that peer support plays a vital role in enhancing the confidence, active participation, and communicative competence of introvert students. These insights highlight the need for peer-based strategies and inclusive educational practices in Islamic higher education to better support introvert learners and foster more effective interpersonal engagement.
References
Abed, L. G., Abed, M. G., & Shackelford, T. K. (2023). Interpersonal Communication Style and Personal and Professional Growth among Saudi Arabian Employees. International Journal of Environmental Research and Public Health, 20(2). https://doi.org/10.3390/ijerph20020910
Adrianto, K. R., & Ariesta, F. W. (2021). The Effect of Social Media on Introverted Behavior and the Quality of Interpersonal Communication of Students in Primary Schools. Proceedings of the 1st Paris Van Java International Seminar on Health, Economics, Social Science and Humanities (PVJ-ISHESSH 2020), 535, 151–155. https://doi.org/https://doi.org/10.2991/assehr.k.210304.033
Anggraini, A., & Lubis, S. A. (2024). Implementation of Group Counseling Services to Enhance Students ’ Self- Confidence Students at Integrated Islamic Junior High School Al Hijrah. Tarbiyah Wa Ta’lim: Jurnal Penelitian Pendidikan Dan Pembelajaran, 11(1), 103–110. https://doi.org/https://doi.org/10.21093/twt.v11i1.8721
Bakhtiar, M. R., & Suwandi, S. (2022). The Psychological Factors Impacts on the Students’ Speaking Skill. English Education Journal, 12(3), 356–363. https://doi.org/10.15294/eej.v12i3.58338
Battle, N., & White, G. (2024). Intimate Introverts : Influence of Introversion on Self-Disclosure and Emotional Intimacy in Close Friendships. Journal of Mental Health and Social Behaviour, 6, 1–6.
Camilleri, S., & Bezzina, A. (2022). Learning in a Circle - Apparent Simplicity. Pastoral Care in Education, 40(4), 373–390. https://doi.org/10.1080/02643944.2021.1938645
Campbell, R., Goodman-Williams, R., Feeney, H., & Fehler-Cabral, G. (2020). Assessing Triangulation Across Methodologies, Methods, and Stakeholder Groups: The Joys, Woes, and Politics of Interpreting Convergent and Divergent Data. American Journal of Evaluation, 41(1), 125–144. https://doi.org/10.1177/1098214018804195
Cheraghi, F., Hooshangian, M., Doosti-Irani, A., & Khalili, A. (2021). The effect of peer support approach on communication skills of nursing students in pediatric clinical setting. Nurse Education in Practice, 52(June 2020), 102984. https://doi.org/10.1016/j.nepr.2021.102984
Chung, J. H. J. (2021). “We Participate, Silently”: Explicating Thai University Students’ Perceptions of Their Classroom Participation and Communication. Qualitative Research in Education, 10(1), 62–87. https://doi.org/10.17583/qre.2021.7159
Coyle, S., Malecki, C. K., & Emmons, J. (2021). Keep Your Friends Close: Exploring the Associations of Bullying, Peer Social Support, and Social Anxiety. Contemporary School Psychology, 25(2), 230–242. https://doi.org/10.1007/s40688-019-00250-3
Creswell, J. W. (2007). Qualitative inquiry and research design: Choosing among five approaches (2nd Editio). Sage Publications.
Dauber, D., & Spencer-Oatey, H. (2023). Global communication skills: contextual factors fostering their development at internationalised higher education institutions. Studies in Higher Education, 48(7), 1082–1096. https://doi.org/10.1080/03075079.2023.2182874
Desi, Muhammad, Q., & Nurhakki. (2022). Peran Teman dalam Meningkatkan Social Skill Mahasiswa Introvert Bimbingan Konseling Islam. Indonesian Journal of Islamic Counseling, 4(2), 91–102. https://doi.org/https://ejurnal.iainpare.ac.id/index.php/ijic
Dong, J., Xiao, T., Xu, Q., Liang, F., Gu, S., Wang, F., & Huang, J. H. (2022). Anxious Personality Traits: Perspectives from Basic Emotions and Neurotransmitters. Brain Sciences, 12(9), 1–16. https://doi.org/10.3390/brainsci12091141
Grebelsky-Lichtman, T., & Gur-Dick, M. (2024). Female physicians in senior management positions during a crisis: a constructive multimodal communication framework of feminine leadership. Gender in Management. https://doi.org/10.1108/GM-09-2023-0331
Hammick, J. K., & Lee, M. J. (2014). Do shy people feel less communication apprehension online? the effects of virtual reality on the relationship between personality characteristics and communication outcomes. Computers in Human Behavior, 33, 302–310. https://doi.org/10.1016/j.chb.2013.01.046
Hargie, O. (2021). Skilled Interpersonal Communication: Research, Theory and Practice – Fifth editionSkilled Interpersonal Communication: Research, Theory and Practice – Fifth edition. In Nursing Standard (Vol. 26, Issue 31). Routledge. https://doi.org/10.7748/ns2012.04.26.31.30.b1340
Hassan, R., & Schmidt, L. A. (2024). A dyadic investigation of shy children’s behavioral and affective responses to delivering a speech. Developmental Science, July, 1–12. https://doi.org/10.1111/desc.13558
Heitmann, A. J., Valla, L., Albertini Früh, E., & Kvarme, L. G. (2024). A Path to Inclusiveness – Peer Support Groups as a Resource for Change. Journal of School Nursing, 40(3), 285–294. https://doi.org/10.1177/10598405221085183
Huang, A. (2024). The effect of studying abroad for speaking improvement. In Addressing Global Challenges - Exploring Socio-Cultural Dynamics and Sustainable Solutions in a Changing World (1st Editio, pp. 101–107). Routledge. https://doi.org/10.1201/9781032676043-15
Huerta, M. V., Sajadi, S., Schibelius, L., Ryan, O. J., & Fisher, M. (2024). An exploration of psychological safety and conflict in first-year engineering student teams. Journal of Engineering Education, 113(3), 635–666. https://doi.org/10.1002/jee.20608
Ishikawa, H., Hashimoto, H., Kinoshita, M., & Yano, E. (2010). Can nonverbal communication skills be taught. Medical Teacher, 32(10), 860–863. https://doi.org/10.3109/01421591003728211
Katz, J., Knight, V., Mercer, S. H., & Skinner, S. Y. (2020). Effects of a Universal School-Based Mental Health Program on the Self-concept, Coping Skills, and Perceptions of Social Support of Students with Developmental Disabilities. Journal of Autism and Developmental Disorders, 50(11), 4069–4084. https://doi.org/10.1007/s10803-020-04472-w
Lawn, R. B., Slemp, G. R., & Vella-Brodrick, D. A. (2019). Quiet Flourishing: The Authenticity and Well-Being of Trait Introverts Living in the West Depends on Extraversion-Deficit Beliefs. Journal of Happiness Studies, 20(7), 2055–2075. https://doi.org/10.1007/s10902-018-0037-5
Li, H. H., Zhang, L. J., & Parr, J. M. (2020). Small-Group Student Talk Before Individual Writing in Tertiary English Writing Classrooms in China: Nature and Insights. Frontiers in Psychology, 11(September), 1–14. https://doi.org/10.3389/fpsyg.2020.570565
Li, J., Fong, D. Y. T., Ho, M. M., Choi, E. P. H., Lok, K. Y. W., Lee, J. J., Duan, W. J., Wong, J. Y. H., & Lin, C. C. (2025). Role of introvert and extrovert personalities in perception of COVID-19’s impact, psychological state, knowledge, infection, and preparedness preferences. BMC Public Health, 25(1). https://doi.org/10.1186/s12889-025-22293-3
Manchanda, T., Fazel, M., & Stein, A. (2023). Investigating the role of friendship interventions on the mental health outcomes of adolescents: a scoping review of range and a systematic review of effectiveness. International Journal of Environmental Research and Public Health, 5(Supplement). https://doi.org/10.18332/popmed/164949
Masek, A., & Masduki, M. (2017). Participation of shy children during the teaching and learning of basic psychomotor skill. Pertanika Journal of Social Sciences and Humanities, 25(April), 55–66.
Miles, M. B., & Huberman, A. M. (1984). Drawing Valid Meaning from Qualitative Data: Toward a Shared Craft. Educational Researcher, 13(5), 20–30. https://doi.org/10.3102/0013189X013005020
Moustakas, C. (1994). Phenomenological research methods. Sage Publications, Inc. https://psycnet.apa.org/record/1996-97117-000
Mustoip, S., Al Ghozali, M. I., Ziyad, M., Fadhlullah, F., Abdulrahman, S., & Assenhaji, Y. (2024). Influence of Introverted and Extroverted Personalities on English Learning Interaction for Elementary School Students. ELSYA : Journal of English Language Studies, 6(1), 33–45. https://journal.unilak.ac.id/index.php/elsya
Nadiv, Y., & Ricon, T. (2022). “Still Waters Run Deep”: Attitudes of Elementary School Teachers and Counselors Toward Shy Students. Journal of Research in Childhood Education, 36(1), 46–63. https://doi.org/10.1080/02568543.2020.1836093
Nyborg, G., Mjelve, L. H., Coplan, R. J., Edwards, A., & Crozier, W. R. (2024). Exploring Norwegian teachers ’ perceptions of shy students at recess and their strategic responses ABSTRACT. International Journal of Inclusive Education, 0(0), 1–16. https://doi.org/10.1080/13603116.2024.2343089
Nyborg, G., Mjelve, L. H., Edwards, A., Crozier, W. R., & Coplan, R. J. (2022). Working relationally with shy students: Pedagogical insights from teachers and students. Learning, Culture and Social Interaction, 33(August 2021), 100610. https://doi.org/10.1016/j.lcsi.2022.100610
Qureshi, M. A., Khaskheli, A., Qureshi, J. A., Raza, S. A., & Yousufi, S. Q. (2023). Factors affecting students’ learning performance through collaborative learning and engagement. Interactive Learning Environments, 31(4), 2371–2391. https://doi.org/10.1080/10494820.2021.1884886
Raley, M. (2023). Enhancing Engagement: Can Asynchronous Distance Learning Classrooms Empower the Introverted Student in Higher Education and Beyond? The Journal for Research and Practice in College Teaching, 8(1), 15–21. https://journals.uc.edu/index.php/jrpct/article/view/6225
Resnik, P., Dewaele, J. M., & Knechtelsdorfer, E. (2023). Differences in the Intensity and the Nature of Foreign Language Anxiety in In-person and Online EFL Classes during the Pandemic: A Mixed-Methods Study. TESOL Quarterly, 57(2), 618–642. https://doi.org/10.1002/tesq.3177
Rizzi, V., Pigeon, C., Rony, F., & Fort-Talabard, A. (2020). Designing a creative storytelling workshop to build self-confidence and trust among adolescents. Thinking Skills and Creativity, 38. https://doi.org/10.1016/j.tsc.2020.100704
Roulston, K., & Choi, M. (2018). Qualitative Interviews. In The SAGE Handbook of Qualitative Data Collection. SAGE Publications. https://doi.org/10.4135/9781526416070.n15
Sedova, K., & Navratilova, J. (2020). Silent students and the patterns of their participation in classroom talk. Journal of the Learning Sciences, 29(4–5), 681–716. https://doi.org/10.1080/10508406.2020.1794878
Slavich, G. M., Roos, L. G., Mengelkoch, S., Webb, C. A., Shattuck, E. C., Moriarity, D. P., & Alley, J. C. (2023). Social Safety Theory: Conceptual foundation, underlying mechanisms, and future directions. Health Psychology Review, 17(1), 5–59. https://doi.org/10.1080/17437199.2023.2171900
Tang, A. L. L., & Walker-Gleaves, C. (2022). Hong Kong university teachers’ conceptions and articulation of teacher care: towards building a model of caring pedagogy. Higher Education, 83(3), 503–526. https://doi.org/10.1007/s10734-020-00675-3
Tanner, J., Rosenau, P. A., Clancy, T. L., & Rutherford, G. E. (2017). The courage to be vulnerable: exploring experiences of peer and self-assessment of teaching in nursing education. Nursing: Research and Reviews, Volume 7, 17–28. https://doi.org/10.2147/nrr.s115555
Tao, Y., Cai, Y., Rana, C., & Zhong, Y. (2020). The impact of the Extraversion-Introversion personality traits and emotions in a moral decision-making task. Personality and Individual Differences, 158(March 2019). https://doi.org/10.1016/j.paid.2020.109840
Thornhill-Miller, B., Camarda, A., Mercier, M., Burkhardt, J. M., Morisseau, T., Bourgeois-Bougrine, S., Vinchon, F., El Hayek, S., Augereau-Landais, M., Mourey, F., Feybesse, C., Sundquist, D., & Lubart, T. (2023). Creativity, Critical Thinking, Communication, and Collaboration: Assessment, Certification, and Promotion of 21st Century Skills for the Future of Work and Education. Journal of Intelligence, 11(3). https://doi.org/10.3390/jintelligence11030054
Van der Meulen, K., Granizo, L., & del Barrio, C. (2021). Emotional Peer Support Interventions for Students With SEND: A Systematic Review. Frontiers in Psychology, 12(December), 1–19. https://doi.org/10.3389/fpsyg.2021.797913
Wästerfors, D. (2018). Observations. In The SAGE Handbook of Qualitative Data Collection. SAGE Publications. https://doi.org/10.4135/9781526416070.n20
Xie, F., & Derakhshan, A. (2021). A Conceptual Review of Positive Teacher Interpersonal Communication Behaviors in the Instructional Context. Frontiers in Psychology, 12(July), 1–10. https://doi.org/10.3389/fpsyg.2021.708490
Xu, B., Chen, N. S., & Chen, G. (2020). Effects of teacher role on student engagement in WeChat-Based online discussion learning. Computers and Education, 157, 103956. https://doi.org/10.1016/j.compedu.2020.103956
Ye, Y., Huang, X., & Liu, Y. (2021). Social support and academic burnout among university students: A moderated mediation model. Psychology Research and Behavior Management, 14, 335–344. https://doi.org/10.2147/PRBM.S300797
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Canggih Yulia Sakti, Abd. Madjid, Muhammad Buya Al Madany Abror

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. that allows others to share and adapt the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).














