Pengaruh Resilience dan Emotional Intelligence Karyawan pada Masa Pandemi Covid-19: Work Engagement Sebagai Intervening
DOI:
https://doi.org/10.14421/jbmib.2022.011-04Keywords:
Resilience, Emotional Intelligence, Work Engagement, PerformanceAbstract
Research Aims: This study aims to determine the effect of resilience and emotional intelligence during the pandemi Covid-19 at BPRS Bangun Drajat Warga Yoyakarta through work engagement as an intervening variable.
Design/methodology/approach: The sampling technique used is purposive sampling. The population in this study were 38 employees of BPRS Bangun Drajat Warga Yogyakarta. The data collection methods used were questionnaires and interviews, and the data analysis tools used were multiple linear regression and path analysis using software IBM SPSS 25.0.
Research Findings: The results of this study indicate that the resilience variable does not affect work engagement but does affect employee performance during the pandemi Covid-19, the emotional intelligence variable does affect work engagement but does not affect employee performance during the pandemi Covid-19, the work engagement variable affect employee performance during the pandemi Covid-19, and the work engagement variable was unable to mediate the effect of resilience on employee performance but was able to mediate the effect of emotional intelligence on employee performance during the pandemi Covid-19 at BPRS Bangun Drajat Warga Yogyakarta.
Downloads
Abstract viewed: 332 times
|
PDF downloaded = 438 times
References
Abdulkareem, I. A., Mahmud, M. S., Elaigwu, M., & Abdulganiyy, A. (2021). Mitigating the Effect of Covid-19 on the Society Through the Islamic Social Finance. The Journal of Management Theory and Practice (JMTP), Vol. 2, No. 1, Hal. 56-61.
Afriani, Fitri. (2017). Pengaruh Keterlibatan Kerja dan Loyalitas Karyawan terhadap Kinerja Karyawanpada Karyawan Bank UOB Cabang Pekanbaru. JOM FISIP, Vol. 4, No. 1, Hal. 1-14.
Alani, H. (2020) Spiritualitas dan Kecemasan Menghadapi Masa Depan Ibu Rumah Tangga dengan HIV. Skripsi, Prodi Psikologi, Fakultas Psikologi dan Ilmu Sosial Budaya, Universitas Islam Indonesia: Yogyakarta.
Albanjari, F. R., & Kurniawan, C. (2020). Implementasi Kebijakan Peraturan Otoritas Jasa Keuangan (POJK) No. 11/POJK.03/2020 dalam Menekan Non Performing Financing (NPF) pada PerbankanSyariah. Jurnal Eksyar (Jurnal Ekonomi Syariah), Vol. 7, No. 1, Hal. 24-36.
Ali, Hapsah Noor., Hidayati, Tetra Hidayati., & Syaharuddin. (2017). Pengaruh Emotional Intelligence dan Stres Kerja terhadap Kinerja Karyawan Bank Pembangunan Daerah Kaltim Cabang Penajam Paser Utara. Prosiding Seminar Nasional Manajemen dan Ekonomi Bisnis, Vol. 1, Hal. 493-501.
Amri, A. (2020). Dampak Covid-19 Terhadap UMKM di Indonesia. Jurnal Brand, Vol. 2, No. 1, Hal.
-130.
Ardiansyah, Y., & Sulistiyowati, L. H. (2018). Pengaruh Kompetensi dan Kecerdasan Emosional terhadap Kinerja Pegawai. Jurnal Inspirasi Bisnis dan Manajemen, Vol. 2, No. 1, Hal. 91-100.
Arikutno, Suharsimi. (2012). Prosedur Penelitian Suatu Pendekatan Praktek. Jakarta: Rineka Cipta. Astuti, S. F. (2018). Analisis Pengaruh Promosi Jabatan, Disiplin Kerja, dan Motivasi Spiritual terhadap Kinerja Karyawan pada BTN Syariah Kantor Cabang Semarang. Skripsi. Fakultas Ekonomi danBisnis Islam. IAIN Salatiga.
Athota, V. S., Budhwar, P., & Malik, A. (2020). Influence of Personality Traits and Moral Values on Employee Well-Being, Resilience and Performance: A Cross-National Study. Applied Psychology, Vol. 69, No. 3, Hal. 653-685.
Bakker, A. B. & Leiter, M. P. (2010). Work Engagement: a Handbook of Essential Theory and Research.
New York: Psychology Press.
Carmelia, T., Tiatri, S., & Wijaya, E. (2017). Akademik dengan Job Performance Pada Mahasiswa Aktif Organisasi Kemahasiswaan. Jurnal Humaniora, Vol. 1, No. 2, Hal. 184-197.
Connor, K. M., & Davidson, J. R. T. (2003). Development of a New Resilience Scale: The Connor- Davidson Resilience Scale (CD-RISC). Depression and Anxiety, Vol. 18, No. 2, Hal. 76-82.
Cooper, C. L., Liu, Y. P., & Tarba, S. Y. (2014). Resilience, HRM Practices and Impact on Organizational Performance and Employee Well-Being. The International Journal of Human Resource Management, Special Issue 25, Hal. 2466-2471.
Cooper, R., & Sawaf, A. (2002). Kecerdasan Emosional dalam Kepemimpinan dan Organisasi. Jakarta: Gramedia Pustaka Utama.
Dessler, Gary. (2006). Manajemen Sumber Daya Manusia Jilid 1. Jakarta: PT. Indeks.
Ghozali, Imam. (2011). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.
Goleman, D. (2001). Emotional Inteligences: Kecerdasan Emosional, Mengapa EL Lebih Penting daripada IQ. PT.Gramedia: Jakarta.
Goleman, D. (2009). Kecerdasan Emosional. Jakarta: Gramedia Pustaka Utama.
Goleman. (2015). Emotional Intelligence (EQ), Kecerdasan Emosional. Jakarta: PT. Gramedia Pustaka.
Haryono,Siswoyo. (2017). Metode SEM Untuk Penelitian Manajemen dengan AMOS Lisrel PLS Cetakan 1. Jakarta: Luxima Metro Media.
Hasibuan, M. S. P. (2005). Manajemen Sumber Daya Manusia Edisi Revisi..Jakarta: Bumi Aksara.
Hidayat, F., & Setiyowati, N. (2017). Pengembangan Instrumen Penilaian Kinerja Kepala Desa Berbasis Kompetensi Asta Brata. Jurnal Sains Psikologi, Vol. 6, No. 2, Hal. 56-62.
Hyo, S.J., Hye, H. Y. (2015). The Impact of Employees Positive Psychological Capital on Job Satisfaction and Organizational Citizenship Behaviors in The Hotel. Int. J. Contemp. Hosp. Manag., 27(6), 1135–1156.
Jung, Y. (2016). Why is Employee's Emotional Intelligence Important?: The Effect of El on Stress- Coping Styles and Job Statisfication in The Hospitality Industry. International Journal of Contemporary Hospitality Management, Hal. 1649-1675.
Grotberg, E. H. (2001). Resilience Programs for Children in Disaster. Ambulatory Child Health, Vol. 7, No.
, Hal. 75-83.
Imawati, Rochimah., & Amalia, Ilmi. (2011). Pengaruh Budaya Organisasi dan Work Engagement terhadap Kinerja Karyawan. Jurnal Al-Azhar Indonesia Seri Humaniora, Vol. 1, No. 1, Hal. 37- 43.
Khaeriah., Haeruddin., & Batara, Surahman. (2019). Pengaruh Modal Psikologi terhadap Work Engagement dan Kinerja Perawat pada Instalasi Rawat Inap RSUD Lamaddukelleng. Jurnal Mitrasehat, Vol. XI, No. 1, Hal. 29-39.
Limnios, E. A. M., R, M., A, G., & G.M., S. (2014). The Resilience Architecture Framework, Four Organizational Archetypes. Eur. Manag. J. European Management, Vol. 32, Hal. 104-116.
Liu, Y. (2018). Organizational Culture, Employee Resilience and Performance in The International Banking Industry. Birkbeck, University of London, Hal. 1-381.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological Capital: Developing The Human Competitive Edge. New York: Oxford University Press.
Mamangkey, Lorenso A. G., Tewal, Bernhard., & Trang, Irvan. (2018). Pengaruh Kecerdasan Intelektual (IQ), Kecerdasan Emosional (EQ), dan Kecerdasan Sosial (SQ) terhadap Kinerja Karyawan Kantor Wilayah Bank BRI Manado. Jurnal EMBA, Vol. 4, No. 2, Hal. 3208-3217.
Mangkunegara, Anwar Prabu. (2007). Manajemen Sumber Daya Manusia Perusahaan Cetakan Ketujuh. Bandung: Penerbit Remaja Rosdakarya.
Mangkunegara, A. (2010). Evaluasi Kinerja SDM. Bandung: PT. Revika Aditama.
Mangkunegara, A. P. (2012). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
Mase, J. A., & Tyoktaa, T. L. (2014). Resilience and Organizational Trust as Correlates of Work Engagement among Health Workers in Makurdi Metropolis. European. Journal of Business and Management, Vol. 6, No. 39, Hal. 86-94.
Mathis, R. L., & John H. Jackson. (2008). Human Resource Management (Twelfth Ed, Issue 51). Thomson South-Western.
Martono, N. (2011). Metode Penelitian Kuantitatif Analisis Isi dan Analisis Data Sekunder. Jakarta: Raja Grafindo Persada.
McNaughton, R.B., Gray, B. (2017). Entrepreneurship and Resilient Communities Introduction to The Special Issue. J. Enterprising Communities: People Places Glob. Econ., Vol. 11, No. 1, Hal. 2-19.
Misbahuddin., & Iqbal Hasan M. (2014). Analisis Data Penelitian dengan Statistik. Jakarta: Bumi Aksara.
Nanang, Martono. (2014). Metode Penelitian Kuantitatif: Analisis Isi dan Analisis Sekunder. Jakarta: Rajawali Press.
Newman, R. (2005). APA’s Resilience Initiative. in Professional Psychology: Research and Practice, Vol. 36, No. 3, Hal. 227-229.
Ocktafian, Qikki. (2021). Pengaruh Resiliensi Karyawan terhadap Kinerja Karyawan melalui Kepuasan Hidup. Jurnal Ilmu Manajemen, Vol. 9, No. 2, Hal. 830-843.
OJK. (2020). No.11/POJK.03/2020, Tentang Stimulus Perekonomian Nasional Sebagai Kebijakan Countercyclical Dampak Penyebaran Coronavirus Disease 2019.
Ong, J. O. & Mahazan, M. (2020). Strategi Pengelolaan SDM dalam Peningkatan Kinerja Perusahaan Berkelanjutan di Era Industri 4.0. Business Economic, Communication, and Social Sciences, Vol. 2, No. 1, Hal. 159-168.
Pradhan, R. K., & Jena, L. K. (2017). Employee Performance at Workplace: Conceptual Model and Empirical Validation. Business Perspectives and Research, Vol. 5, No. 1, Hal. 69-85.
Rahman, M. F. W., Kistyanto, A., & Surjanti, J. (2020). Flexible Work Arrangements in Covid-19 Pandemic Era, Influence Employee Performance: The Mediating Role of Innovative Work Behavior. International Journal of Management, Innovation & Entrepreneurial Research, Vol. 6, No. 2, Hal. 10-22.
Reivich, K. & Shatte, A. (2002). The Resilience Factor 7 Essential Skills Overcoming Life’s Inevitable
Obstacles. New York : Random House.
Riduwan. (2010). Skala Pengukuran Variabel-variabel Penelitian. Bandung: Alfabeta.
Robbins, Stephen, P. (2004). Perilaku Organisasi. Jakarta: PT. Pustaka Binaman Presindo Persada.
Robbins, Stephen P., & Judge, Timothy. (2008). Perilaku Organisasi. Jakarta: Salemba Empat.
Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi (Organizational Behavior) Edisi 16. Jakarta: Salemba Empat.
