Islamic Banking Innovation: Addressing Fintech Challenges Through Blue Ocean Strategy
DOI:
https://doi.org/10.14421/jbmib.2026.0502-03Keywords:
Islamic Banking Innovation; Blue Ocean Strategy; Fintech Challenges; SWOT AnalysisAbstract
Purpose— This study examines Islamic banking innovations to address fintech challenges through a blue ocean strategy. Therefore, the main focus of the discussion is on: External business environment factors of Islamic banking; Internal business environment factors; SWOT analysis; and Blue Ocean Strategy.
Design/methodology/approach— This descriptive qualitative research used primary data collected through interviews and secondary data. Five Islamic commercial banks were selected through purposive sampling. Data were collected, reduced, and then triangulated using literature and documentation studies to strengthen arguments and analysis, leading to strategic and innovative recommendations.
Findings— The strategy of Islamic banks in responding to fintech challenges focuses on holistic digital transformation to achieve operational efficiency, increased security, Sharia compliance, and the creation of a holistic digital service ecosystem, such as: integrating various financial services, ZISWAF platforms and disaster mitigation, cardless withdrawals, investment services, legacy management, and halal supply chain financing in one holistic ecosystem supported by partnerships with industry and government.
Research implication/limitation— This study develops an integrated digital ecosystem model for Islamic banking based on Blue Ocean Strategy, emphasizing value innovation amidst fintech disruption. Unlike previous studies that focused on digitalization and operational efficiency, this study offers a strategic framework that integrates sharia principles, digital transformation, and differentiation strategies to create new competitive advantages. Thus this study expands the literature on Islamic banking digital transformation through a Blue Ocean Strategy perspective and provides a conceptual framework for strengthening competitiveness in the fintech era.
Originality/value— A weakness of this study is its limited representation of the broader and rapidly evolving dynamics of the Islamic finance and fintech markets, due to the limited data used and the specific sample size. However this study provides useful initial insights, and therefore requires multiple approaches to build a more robust and comprehensive body of knowledge that provides a complete or definitive picture of the complex and ever-changing Islamic finance and fintech landscape.
References
Accenture. (2015). Fintech investment in Asia-Pacific set to at least quadruple in 2015 according to report by Accenture. Accenture. https://newsroom.accenture.com/news/2015/fintech-investment-in-asia-pacific-set-to-at-least-quadruple-in-2015-according-to-report-by-accenture.htm.
Afjal Ali, M. M., & Zaini, M. Z. (2019). Fintech and Islamic Finance: Challenges and Opportunities. International Journal of Islamic Economics and Finance Studies, 5(1), 37–50.
Alnori, S. A. M., & Ariff, M. (2021). Islamic banking and finance: Principles, governance and sustainability. International Journal of Islamic and Middle Eastern Finance and Management.
Ammanda, A. (2025). Bank Digital Syariah: Inovasi Teknologi Finansial Berbasis Prinsip Islam di Era Ekonomi Digital. ARZUSIN, 5(5), 2643–2655. https://doi.org/DOI:10.58578/arzusin.v5i5.7791
Arner, D. W. (2016). FinTech: Evolution and Regulation. Asian Institute of International Financial Law University, University of Hong Kong.
Arner, D. W., Barberis, J., & Buckley, R. P. (2016). The Evolution of Fintech: A New Post-Crisis Paradigm. Georgetown Journal of International Law, 47(4), 1271–1319.
Beer, M., Voelpel, S. C., Leibold, M., & Tekie, E. B. (2005). Strategic management as organizational learning: Developing fit and alignment through a disciplined process. Long Range Planning, 38(5), 445–465. https://doi.org/https://doi.org/10.1016/j.lrp.2005.04.008.
Campanella, F., Serino, L., Battisti, E., Giakoumelou, A., & Karasamani, I. (2023). FinTech in the financial system: Towards a capital-intensive and high competence human capital reality? Journal of Business Research, 155, 113376. https://doi.org/10.1016/j.jbusres.2022.113376.
Chuen, D. L. K., & LOW, L. (2018). Inclusive FinTech (Blockchain, Cryptocurrency, and ICO). Worid Scientific.
Claessens, S., Frost, J., Turner, G., & Zhu, F. (2018). Fintech Credit Markets Around the World: Size, Drivers and Policy Issues. BIS Quarterly Review, 29–49.
David, F. R. (2001). Manajemen strategis. Penerbit Andi.
Djawahir, A. U. (2018). Teknologi-layanan keuangan, literasi-inklusi keuangan, dan value pada fintech syariah di Indonesia: Perspektif SOR (Stimulus-organism-response) model. Proceedings of Annual Conference for Muslim Scholars, 1(1), 439–448.
Dubey, V. (2019). FinTech innovations in digital banking. International Journal of Engineering Research & Technology (IJERT), 8(10), 597–601.
Fauzi Abu-Husin, M., Afifah, K., Aam, I., Rusydiana, S., Asnawi, I., Zafar, M. B., Hanif, M., Noor, M., Nurjanah, S., Mustafa, M., & Salleh, M. A. (2025). RESEARCH TREND IN ISLAMIC FINANCIAL TECHNOLOGY AND BLOCKCHAIN: A BIBLIOMETRIC ANALYSIS. Mjsl.Usim.Edu.MyMF Abu-Husin, K Afifah, AS Rusydiana, MB Zafar, MHM Noor, SNM Mustafa, MA SallehMalaysian Journal of Syariah and Law, 2025•mjsl.Usim.Edu.My, 13(1), 147–163. https://doi.org/10.33102/mjsl.vol13no1.590.
Fauzia, E. N. (2025). Fenomena Super App Sebagai Suatu Layanan Digital Perbankan Ditinjau Dari Aspek Sosiologi Hukum. Jurnal Pemberdayaan Publikasi Hasil Pengabdian Kepada Masyarakat, 4(1), 54–60. https://doi.org/DOI:10.47233/jpmittc.v4i1.2781.
Gomber, P., Koch, J.-A., & Siering, M. (2017). Digital Finance and FinTech: Current Research and Future Research Directions. Journal of Business Economics, 87(5), 537–580.
Gozman, D., Liebenau, J., & Mangan, J. (2018). The innovation mechanisms of fintech start-ups: insights from SWIFT’s innotribe competitio. Journal of Management Information Systems, 25(1), 145–179. https://doi.org/https://doi.org/10.1080/07421222.2018.1440768
Gürel, E., & Tat, M. (2017). SWOT ANALYSIS: A THEORETICAL REVIEW. The Journal of International Social Research, 10(15), 994–1006.
Haikel, S., & Sunitiyoso, O. (2022). Implementasi Robotic Process Automation dan Analisis Biaya-Manfaat di Bank SASA. Techno. Com, 21(1).
Hasanah, N., Sayuti, M. N., & Lisnawati. (2024). Optimalisasi regulasi perbankan syariah oleh Bank Indonesia dan Otoritas Jasa Keuangan dalam akselerasi transformasi digital. Jurnal Manajemen Terapan Dan Keuangan, 13(3), 709–723. https://doi.org/https://doi.org/10.22437/jmk.v13i03.36621
Herath, H., & Herath, H. (2019). Impact of Green banking initiatives on customer satisfaction: A conceptual model of customer satisfaction on green banking. Journal of Business and Management, 1(21), 24–35. https://doi.org/DOI: 10.9790/487X-2101032435.
Islamic Financial Services Board. (2023). Islamic Financial Services Industry Stability Report 2023.
Jindal, P., & Chavan, L. (2023). Role of blockchain technology in creating blue ocean strategy for banking products and services. N Contemporary Studies of Risks in Emerging Technology, 169–182. https://doi.org/https://doi.org/10.1108/978-1-80455-566-820231008
Kennedy, P. S. J. (2017). Tantangan terhadap Ancaman Disruptif dari Financial Technology dan Peran Pemerintah dalam Menyikapinya. FKBI: Jurnal Forum Keuangan Dan Bisnis Indonesia, 6, 171–182.
Kotarba, M. (2016). New factors inducing changes in the retail banking customer relationship management (CRM) and their exploration by the FinTech industry. Foundations of Management, 8(1), 69.
Larisang, L., & Putri, M. (2024). Designing Marketing Strategy Using Swot and Blue Ocean Strategy to Increase Sales and Competitiveness at PT Zaga Krida Teknik. Operations Excellence: Journal of Applied Industrial Engineering Учредители: Universitas Mercu Buana, 16(3), 271.
Lien, N. T. K., Doan, T.-T. T., & Bui, T. N. (2020). Fintech and banking: Evidence from Vietnam. The Journal of Asian Finance, Economics and Business, 7(9), 419–426.
Manurung, I. N. (2021). Percepatan Digitalisasi Perbankan di Masa Pandemi Covid-19. CRMS. https://crmsindonesia.org/
Mehdiabadi, A., Tabatabeinasab, M., Spulbar, C., Yazdi, A. K., & Birau, R. (2020). Are we ready for the challenge of Banks 4.0? Designing a roadmap for banking systems in Industry 4.0. International Journal of Financial Studies, 8(2), 32.
Menne, F., Surya, B., Yusuf, M., & others. (2022). The Integration of Islamic Commercial and Social Economy Through Islamic Fintech in Indonesia. Journal of Islamic Accounting and Business Research, 13(5), 857–876.
Navaretti, G. B. (2017). FinTech and Banks: Friends or Foes? European Economy Banks. Regulation, and the Real Sector, 3(2), 9–30.
Nurhasanah, N. (2021). The Internalisation of Hisbah Principles in OJK Regulations on Islamic Banking Compliance Supervision. Al-Uqud: Journal of Islamic Economics, 5(2), 275–291.
Osita, O. I., & Justina, N. (2014). Stabilitas dan produktivitas organisasi: peran analisis SWOT, akronim untuk kekuatan, kelemahan, peluang, dan ancaman. Jurnal Internasional Penelitian Inovatif Dan Terapan, 2(9), 23–32.
Rupesh. (2023). Impact of Digital Transformation on Customer Satisfaction in The Banking Sector: A Descriptive Study. JFANS INTERNATIONAL JOURNAL OF FOOD AND NUTRITIONAL SCIENCES, 12(1).
Rusdiana, A. (2018). Bagaimana industri fintech syariah di Indonesia berkembang? model struktural pendekatan interpretatif (ISM). Al-Muzara’ah, 6(2), 117–128. https://doi.org/https://doi.org/https://doi.org/10.29244/jam.6.2.117-128
Saksonova, S., & Kuzmina-Merlino, I. (2017). Fintech sebagai inovasi keuangan–Kemungkinan dan permasalahan implementasinya. Jurnal Penelitian Eropa, 2(3), 961–973.
Salsabila, A., Saleh, S., & Rujikartawi, E. (2025). Peran Fintech Syariah dalam Mendorong Inklusi Keuangan pada Gen Z. Indo-Fintech Intellectuals: Journal of Economics and Business, 5(3), 5964–5978.
Setiawan, A., Diadani, P. S., Masyita, R., Putri, S. R. A., & Nurbaiti, N. (2025). Strategi Digitalisasi di Bank Syariah untuk Meningkatkan Daya Saing. AKSIOMA: Jurnal Sains Ekonomi Dan Edukasi, 2(1), 260–270.
Setyowati, D. (2018). Pertumbuhan Perbankan Syariah Tergilas Fintech. Kata Data. https://www.katadata.co.id
Sholikah, B. (2018). MUI Dorong Kerjasama Fintech Syariah dan Perbankan Syariah. Republika. https://www.replubika.co.id
Srimaya, L. ., & Amalia, E. (2023). Penerapan Tata Kelola Islam dalam Perbankan Syariah di Indonesia: Sebuah Studi Kepustakaan. Jurnal Ilmiah Ekonomi Islam, 9(1), 199–206.
Suryadarma, F. ., & Faqih, M. (2024). Regulasi fintech di indonesia: mendorong inovasi dan melindungi konsumen dalam ekosistem digital. Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 4(1), 117–126.
Tripalupi, R. I., Yulianti, L., & Naafisah, D. D. (2022). Optimization of Financial Technology as an Opportunity for Development of Islamic Microfinance Institutions. International Journal of Artificial Intelligence Research, 6(1).
Umboh, W. E. . (2025). Transformasi Digital dalam Manajemen SDM: Studi tentang Strategi Adaptasi di Era AI pada Industri Perbankan Indonesia. SENTRI: Jurnal Riset Ilmiah, 4(9), 1999–2013.
A, V., Bustaman, Y., & Danarsari, D. . (2023). Liquidity creation by Islamic and conventional banks during the Covid-19 pandemic. Heliyon, 9(4).
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Journal of Business Management and Islamic Banking

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
All publication from Journal of Business Management and Islamic Banking are licensed under a Creative Commons Attribution-ShareAlike









